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After sales service

  • Servicio post-venta

Our sales and technicians team will help you to solve any problem you may have with our machines. You will be immediately put in contact with the experienced technician every time to answer any technical question.. The great know-how and qualifications of our team, as well as our extensive experience in providing technical assistance in the main international markets, enable us to react in an efficient and quick way to the problems that may occur during your production process. Therefore, expensive unexpected production interruptions will be avoided.

Thanks to our extensive distribution network and our global presence, we provide a close and high quality technical and sales service in Europe, America and Asia. When it is necessary, we also count on local technical partners in the countries where our global clients can have other factories.  

Our technical assistance services include:

  • On-site technical assistance by experts
  • Remote Assistance service: directly via router or indirectly connecting to the client PC
  • Telephone assistance or teleservice
  • Supply of spare parts and wear parts that we have n stock
  • Maintenance services
  • Additional training services